Kiefel Service Your reliable partner

Kiefel Service Your reliable partner

Find out more

Kiefel Service

Your reliable partner

Providing first class service to our customers at all times is our highest priority. With Kiefel Service you profit from a comprehensive range of services which ensure your maximum productivity.

We will support you throughout the lifetime of your systems. We are fully committed to optimizing the availability and value conservation of your machines.

You can count on us:

  • We guarantee trouble-free commissioning
  • We provide you with qualified technical support
  • We supply highly available KIEFEL original parts within the shortest time
  • We provide you with competent service technicians
  • We take care of your older systems

After Sales Service for Automotive customers

Service you can always rely on!

KIEFEL GmbH has decided to make an orderly withdrawal from the automotive sector. Therefore, orders for new automotive systems are no longer being accepted. Our other business areas - Medical, Packaging and Refrigerator are unaffected.

Our reliable After Sales Service for automotive continues to be available: For you as our customer there will be no changes to our after sales service support. Our worldwide Kiefel Service team will continue to provide you with comprehensive support in the usual high quality.

Continue to benefit from the Kiefel Service portfolio!

On-site service for you - worldwide

Your contact in Canada, USA, Mexico

For fast and competent service

Tech Help Desk:

Spare Parts Desk:

Your global contacts

For fast and competent service worldwide

Machines & systems  - Packaging, Medical, Automotive, Appliance

Kiefel headquarters in Freilassing/Germany:


You can reach us:

Mon - Thu: 07.30 am - 06.00 pm (local time)

Fri: 07.30 am - 04.00 pm (local time)

Downstream equipment & tools - Packaging

Kiefel Packaging in Micheldorf/Austria:


Presses & tools - Automotive

Kiefel Automotive in Stod/Czechia:

Your contact in China

For fast and competent service

  • Tech Help Desk: +86 (0) 512 62555299
  • Spare Parts Desk: +86 (0) 512 62555261
  • WeChat: KIEFELGmbHChina

Our services for you

Basic Helpline and Service Agreement

Everything taken care of thanks to your comprehensive service package
Find out more

On-site services

Our formidable field staff are available to deal with your queries and problems worldwide
Find out more

Kiefel Portal

Online spare parts platform for maximum system availability and productivity
Find out more
Thermoforming Packaging - Spare Part

Kiefel original parts

Best quality at attractive prices and highest availability
Find out more

Retrofits and upgrades

Improve your production efficiency and prolong your machine lifecyle
Find out more


Always up to date to ensure optimal utilization of your Kiefel system
Find out more

Online platform for original spare parts 

Ensure maximum availability and productivity for your system

Kiefel Service

Your global support!

Service News

Keep up to date and discover Kiefel Service current topics and news.

Service Events

Keep in touch with us at exhibitions and events!

Jobs & Career

Join the Kiefel Service team now!