Kiefel Service Your reliable partner

Kiefel Service Your reliable partner

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Kiefel Service

Your reliable partner

Providing first class service to our customers at all times is our highest priority. With Kiefel Service you profit from a comprehensive range of services which ensure your maximum productivity.

We will support you throughout the lifetime of your plant. We are fully committed to optimizing the availability and value conservation of your systems.

On our free Basic Helpline and via our ticket system, Kiefel service experts assist you with all your requests and questions concerning your Kiefel product.

Our team of experienced service experts provides fast and dependable support. Wherever you may be, we provide you with excellent telephone service to quickly and reliably deal with your issues. Should you urgently need spare parts, our team will make sure they are quickly shipped.

All of this reduces your machine down-time to an absolute minimum.

You can count on us:

  • We guarantee trouble-free commissioning
  • We provide you with qualified technical support
  • We supply highly available KIEFEL original parts within the shortest time
  • We provide you with competent service technicians
  • We take care of your older system

Our services for you

On-site, trainings, Original Parts & retrofits


We give it all - live and remote
Thermoforming Packaging - Spare Part

Kiefel original parts

Best quality at attractive prices and highest availability

Retrofits and upgrades

Improve your production efficiency and prolong your machine lifecyle

On-site service for you - worldwide

Your contact in Canada, USA, Mexico

For fast and competent service

Tech Help Desk:

Spare Parts Desk:

Your global contacts

For fast and competent service worldwide

Machines & systems  - Packaging, Medical, Appliance

Kiefel headquarters in Freilassing/Germany:


You can reach us:

Mon - Thu: 07.30 am - 06.00 pm (local time)

Fri: 07.30 am - 04.00 pm (local time)

Downstream equipment & tools - Packaging

Kiefel Packaging in Micheldorf/Austria:

Your contact in China

For fast and competent service

  • Tech Help Desk: +86 (0) 512 62555299
  • Spare Parts Desk: +86 (0) 512 62555261
  • WeChat: KIEFELGmbHChina