Basic Helpline & Service Agreement Full Service Package

Basic Helpline & Service Agreement Full Service Package

Basic Helpline

You can rely on us

On our free Basic Helpline, Kiefel service experts assist you with all your requests and questions concerning your Kiefel product.

 

Your Benefits

Our team of experienced service experts provides fast and dependable support. Wherever you may be, we provide you with excellent telephone service to quickly and reliably deal with your issues. Should you urgently need spare parts, our team will make sure they are quickly shipped.

All of this reduces your machine down-time to an absolute minimum.

 

Our Services

  • Expert assistance from a Kiefel Service­ professional
  • Service support also available for older Kiefel systems
  • The Kiefel Basic Helpline is free of charge

On-site service for you - worldwide

Your contact in Canada, USA, Mexico

For fast and competent service

Packaging, Medical:

Tech Help Desk:

 

Spare Parts Desk:

Automotive, Appliance:

Service Center:

 

Spare Parts Desk:

Your global contacts

For fast and competent service worldwide

Machines & systems  - Packaging, Medical, Automotive, Appliance

Kiefel headquarters in Freilassing/Germany:

Downstream equipment & tools - Packaging

Kiefel Packaging in Micheldorf/Austria:

 

Presses & tools - Automotive

Kiefel Automotive in Stod/Czechia:

Your contact in PR China

For fast and competent service

  • Tech Help Desk: +86 (0) 512 62555299
  • Spare Parts Desk: +86 (0) 512 62555261
  • WeChat: KIEFELGmbHChina

Kiefel Service Agreement

Benefit from preferred service status

You would like to have everything taken care of, and to know that you can reach us 24 hours a day, 7 days a week? The Full Service Package service agreement provides you with a care-free package which includes the 24/7 Helpline Plus and more services.

 

Your Benefits

Increase your system's availability and productivity by arranging at least one Health Check per year. We will give you special discounts on spare parts and certain services.

Service experts can be reached around the clock on our Helpline Plus - for maximum user-friendliness and safety.

A second option is the guaranteed response time - an experienced technician is available to you within 24 hours (Europe), ensuring that your issues are handled without delay. We are happy to send you a care-free full service package recommendation.

Full Service Package for You

Your Service Agreement benefits