You can rely on us
On our free Basic Helpline, Kiefel service experts assist you with all your requests and questions concerning your Kiefel product.
Our team of experienced service experts provides fast and dependable support. Wherever you may be, we provide you with excellent telephone service to quickly and reliably deal with your issues. Should you urgently need spare parts, our team will make sure they are quickly shipped.
All of this reduces your machine down-time to an absolute minimum.
- Expert assistance from a Kiefel Service professional
- Service support also available for older Kiefel systems
- The Kiefel Basic Helpline is free of charge
On-site service for you - worldwide
Your contact in Canada, USA, Mexico
For fast and competent service
Tech Help Desk:
- +1 603 766-6366
Spare Parts Desk:
- +1 603 766-6361
Your global contacts
For fast and competent service worldwide
Machines & systems - Packaging, Medical, Automotive, Appliance
Kiefel headquarters in Freilassing/Germany:
- +49 8654 78-602
You can reach us:
Mon - Thu: 07.30 am - 06.00 pm (local time)
Fri: 07.30 am - 04.00 pm (local time)
Kiefel Service Agreement
Benefit from preferred service status
You would like to have everything taken care of, and to know that you can reach us 24 hours a day, 7 days a week? The Full Service Package service agreement provides you with a care-free package which includes the 24/7 Helpline Plus and more services.
Increase your system's availability and productivity by arranging at least one Health Check per year. We will give you special discounts on spare parts and certain services.
Service experts can be reached around the clock on our Helpline Plus - for maximum user-friendliness and safety.
A second option is the guaranteed response time - an experienced technician is available to you within 24 hours (Europe), ensuring that your issues are handled without delay. We are happy to send you a care-free full service package recommendation.