Our experts Service team is there for you when you need assistance or support – not just over the phone, but directly on-site too! We fulfill service requirements competently, quickly and reliably.
We ensure that everything runs smoothly from day one
Our competent Kiefel Service Team's know-how ensures an excellent start for your system. We deliver, assembly and commission your Kiefel machine at your site. We are happy to instruct your staff in the machine operation, to make sure that nothing stands in the way of a successful production start. To ensure that everything runs smoothly from day one.
- Professional delivery and assembly of your Kiefel machine
- Competent commissioning supported by our service technicians
- Check for faultless functioning
- Support during individual parametrization
Increased availability and productivity for your system
Nothing is costlier than an unexpected outage of a manufacturing system. Regular and professional Kiefel Health Check inspections minimize this risk and thereby increase the availability and productivity of your system. Additionally you will always be informed about the current condition of your Kiefel systems.
- Your system is checked at prearranged intervals on the basis of the proven Kiefel checklist
- Full responsibility for inspection planning and execution
- Recommendation of maintenance measures on the basis of the checklist
- Health Check together with the full service package service agreement
We take full responsibility - from start to finish
If you need to relocate your Kiefel equipment, we are the right partner for you. Benefit from our extensive experience in relocation, whether between buildings or continents. We ensure that your system is professionally disassembled, transported and smoothly starts production again. Our years of experience ensure fast and efficient execution.
The same Kiefel employee conveniently accompanies you throughout the entire process. We take full responsibility - from start to finish.
- One-stop-shopping: we are happy to handle all of the organization and logistics
- Disassembly of systems at the previous site to the agreed schedule
- Transport of the systems to its target location
- Assembly and commissioning of systems at their destination
At your side when you need us
Our technicians safeguard the smooth running of your production lines. These support you in all tasks concerning the system for an agreed time period, until your staff have acquired the necessary knowledge. You can take advantage of our production support whenever you feel that your Kiefel machines are not being optimally utilized.
- Training and support for your employees during production.
- Support during starting up with new products
- Safe machine handling
- Maximizing your system productivity
We repair - you produce
In case our service team cannot resolve your issues by phone or remote access, one of our experienced service technicians will support you on-site.
Repairs and maintenance can even be scheduled outside regular working hours. Our expert team will quickly and competently restore your system availability, allowing you to continue producing reliably as soon as possible.
- Global network of subsidiaries and service centers: rapid support from qualified service technicians is available any time
- Professional and efficient repairs
- Only high-quality, low-wearing Kiefel original parts are used