Team Service
Kiefel GmbH
Sudetenstr. 3
83395 Freilassing, Deutschland
Your dependable partner
Downtime costs time and money. That's why we make sure your production runs smoothly. Our helpline and ticket system give you fast and direct support from our team of experts.
Our services include health checks, production support, tool repairs, machine relocations, digital solutions and upgrades to keep your plants efficient and future-proof.
Our global network keeps us close to you at all times, able to respond quickly and always offer tailor-made solutions.
Our after-sales services
Our service team ensures maximum uptime of your Kiefel machine worldwide with support, health checks, repairs or production optimization.
Fast assistance, worldwide
Whether on the phone, via Visight (AR) or directly on site, our service team is available globally at any time and supports you quickly and reliably. Our local technical team will come to you directly if necessary. Find the right service hotline for your region and your requirements here.
Maximum system availability
Regular machine health checks are available as part of our service packages and minimize the risk of downtime. We offer you a clear picture of your system and update it based on maintenance recommendations. So vermeiden Sie Stillstände und steigern langanhaltend die Produktivität.
Efficient relocation of your machine
Whether it is just transport or a complete relocation with dismantling and reassembly – we adapt to your requirements. Our experts ensure safe, efficient, and timely relocation of your Kiefel equipment worldwide with minimal disruption to production.
On-site machine optimization
Our technical team will accompany you on-site and ensure that you and your team can operate the machine efficiently and safely. Practical training: Support for your team tailored to your requirements. Safe operation: Providing specialist knowledge for safe machine handling. Increased productivity: Maximum utilization and efficiency of your system.
Service in numbers
22
Service Center
10
Parts Center
80
Service Technicians
Optimization and digitalization
Custom upgrades, digital solutions and training for more efficient, networked and future-proof production.
Basic inspection
Tool analysis for maximum performance
Forming tool testing and effective height measurement
Remaining service life assessment per film thickness
CNC measurement (cutting plate, die, main guides, planarity)
Cooling system leak testing & water flow analysis
Detailed report & digital tool registration
Additional inspection
In-depth analysis of your tool
Complete disassembly of all tool components
CNC measurement with reference to original design tolerances
Comprehensive analysis report with repair recommendations
Reassembly included in package price
Spare parts & service at cost
Updated tool data (drawings, spare and wear part lists)
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After Sales Service
Germany