After-sales services
Optimize efficiency and plant availability with our packages
Our digital services for your smart production
Digitization opens up new opportunities to meet the increasing demands for efficiency, flexibility and quality. We offer a wide range of digital solutions to make your production smarter and future-proof.
Our online platform, the Kiefel Portal, is the central component of our range of digital services to ensure your maximum efficiency and productivity.
You will automatically receive access to all newly supplied machines. The platform offers you around the clock:
Access to spare parts
Prices and availability
Digital machine documentation
Upgrades for your machines
Discover the advantages of the Kiefel Portal now and take your production to the next level!
Find the right parts
Easily and precisely identify the parts you need for your equipment, check prices and availability, and send your request directly to us via the platform in just a few clicks. Thanks to the classification by spare, wear and critical parts, you know exactly which parts are needed to ensure smooth operation of your machines.
Access documentation conveniently online
Thanks to search filters and full-text search, you can find relevant information quickly and easily. This saves you time and keeps your documents always at hand.
"Documents" gives you direct access to the latest versions of your machine documents, such as operating instructions, electrical and pneumatic diagrams, and supplier manuals.
Access efficiency-enhancing upgrades
Our upgrades and retrofits for your machines enable you to respond flexibly to new requirements, prevent inefficient downtime and thus increase your production performance. Whether you're looking for new products, optimized processes, or a longer service life – we offer the right solution. On the Kiefel Portal, you'll discover upgrades for control systems, mechanics, and sensors, clearly described and with practical filter functions so you can exploit the full potential of your machines.
Fast. Easy. Digital.
The Kiefel Portal connects you to your production: parts, documents, and training – all digital and available at any time.
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24/7 availability
Access important information anytime, anywhere to keep your machines running reliably.
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Proactive maintenance
Plan maintenance proactively and keep an eye on machine status to avoid downtime and maximize availability.
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Competence building
Strengthen your team's expertise with practical and flexible online training.
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Networking within your team
Offer your entire team free portal access for optimal collaboration and smooth processes.
Service that suits you
We combine traditional and digital services for you in a service package tailored to your individual needs. Whether you're looking for basic services, preventative maintenance, or a comprehensive, worry-free package – we offer a service that's right for you.
Discover our service packages now and find the ideal solution for your business!
More service. More opportunities.
Training
On-site at your production facility, in one of our Customer Innovation Centers, or remote
Service packages
Custom solutions, reliable support – we secure your production worldwide.
Your direct contact
Contact
After Sales Service
Germany
Team Service
Kiefel GmbH
Sudetenstr. 3
83395 Freilassing, Deutschland