Basic Helpline:
T +49 8654 78-602
Mo-Th: 7:30 am - 6:00 pm
Fr: 7:30 am - 4:00 pm
At these times, we advise you free.
Basic Helpline:
T +49 8654 78-602
Mo-Th: 7:30 am - 6:00 pm
Fr: 7:30 am - 4:00 pm
At these times, we advise you free.
Service support on-site
Our team of service experts is there for you, whenever you need help or assistance. We meet your service requests in a competent, fast and reliable way.
Expert members of the Kiefel Service Team help ensure that the startup of your new equipment is carried out as smoothly as possible. We supply, assemble and take your Kiefel machines into operation at your premises. Also, we will be pleased to train your staff in the correct operation of the machine for a successful startup of production.
Nothing is more costly than an unforeseen breakdown in production resulting from a defective machine. The regular and professional inspections provided by a Kiefel Health Check minimizes this risk, which increases the availability and productivity of your machine. It also keeps you informed about the current status of your Kiefel equipment.
If you need to relocate your Kiefel equipment, we are the right partner for you. Benefit from our extensive experience in relocations – including those that involve transports between continents. We ensure that your Kiefel plant system is professionally dismantled, transported, smoothly set up and restarted at its new location.
With Kiefel you conveniently only have one contact person for the entire process. We take full responsibility - from start to finish.
We put our technicians at your disposal to safeguard the smooth running of your production lines. They provide support in the complex tasks involved in keeping the line running, until your own employees have acquired the necessary knowledge and skills and they remain at your premises for an agreed period of time. The service can also be called in whenever you feel that your Kiefel machines are not being used to their full extent.
Should you encounter a problem with your Kiefel machine which our service team cannot help with by phone, we will immediately send you an experienced service technician. Prearranged repair and maintenance service is possible even outside the normal working hours. Our team is here to solve your technical problems so that your system is up and running again as soon as possible.